Q & A

Q: What happens should Avalon go out of business?
A: The separate Trust Fund would be maintained by Capita IRG Trustees until the final plan has been enacted.

Q: What happens if the Funeral Director goes out of business or I move house?
A: A new Funeral Director is nominated in both cases, either by Avalon or the Trust Fund to the member's satisfaction golden leaves funeral plans

Q: What happens should I die before completing an instalment plan?
A: The family representative should notify Avalon so that we may prepare a 'closing statement'.

Q: What happens to my money?
A: Monies are deposited with major banks in a separate trust ultimately held to cover the funeral costs.

Q: Can I choose a Funeral Director?
A: You may nominate a preferred Funeral Director and Avalon will respect this request where possible. However Avalon does reserve the right to choose a local nominated Funeral Director.

Q: Is this a service or insurance?
A: The Life Care Plan is a service and not an insurance therefore it will never lapse.

Q: Is Avalon part of a large group?
A: No, we are independent operating across the UK and Europe in conjunction with thousands of Funeral Directors.

Q: Are there any extras?
A: Unlike other companies that charge membership fees and additional funeral costs, Avalon's plans are all inclusive with no hidden extras.funeral plane paid funeral, funeral plans; sp

Do you have any questions? If so please email them to info@avalon-trustee.co.uk .

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